HelloBiteThese Terms of Service ("Terms") are a binding agreement between you and the operators of HelloBite ("we", "us") governing your use of the HelloBite mobile application and related services (together, the "App"). By creating an account or using the App you accept these Terms and our Privacy Policy.
Agreement & eligibility
You must be at least 13 years old (or the higher minimum digital-consent age in your country) to use the App. If you are under 18, you confirm a parent or guardian has reviewed and agreed to these Terms on your behalf. You may not use the App if you are barred from doing so under applicable law.
Your account
You can register with email & password, Google Sign-In or Sign in with Apple. You are responsible for the accuracy of your account information, for keeping your credentials secure, and for activity under your account. Notify us promptly of any unauthorised use. You may delete your account at any time in Settings → Account → Delete account.
Licence to use the App
We grant you a personal, limited, non-exclusive, non-transferable, revocable licence to install and use the App on devices you own or control, for your own non-commercial cooking and meal-planning purposes, in accordance with these Terms and the rules of the app store you obtained it from. You may not copy, modify, distribute, sell, rent, reverse-engineer or create derivative works of the App except where the law permits despite this restriction; nor access it by automated means, probe or overload our systems, or misuse the AI features (including attempts to extract other users' data or our providers' credentials).
Free imports & HelloBite Plus
- Free plan. Free accounts receive a limited number of recipe imports per week (currently 5). Credits are counted per device: creating additional accounts on the same device does not grant extra imports. Unused credits do not roll over. We may adjust free-plan limits with notice in the App.
- HelloBite Plus. Plus is an optional auto-renewing subscription that unlocks unlimited imports and premium features. Prices, billing period and any free-trial terms are shown in the App before you buy.
- Billing. Payment is charged to your Google Play or Apple App Store account at confirmation of purchase. Subscriptions renew automatically at the shown price unless cancelled at least 24 hours before the end of the current period; the store charges renewal within 24 hours before the new period starts.
- Cancelling. Manage or cancel anytime in your store account settings (Google Play → Subscriptions, or App Store → Apple ID → Subscriptions). Deleting the App does not cancel a subscription. Cancellation takes effect at the end of the paid period; fees already paid are non-refundable except as required by law or the store's refund policies — refunds for App Store purchases are handled by Apple, and for Google Play by Google under their respective policies.
- Free trials. Any unused portion of a free trial is forfeited when you purchase a subscription, where store rules so provide.
AI features & food-safety disclaimer
The App uses artificial intelligence to extract recipes from names, photos, captions and web pages, to translate display text on your device, and to find or generate dish images. AI output is automated and may be incomplete, inaccurate or unsuitable for your circumstances.
Generated dish images are illustrative and may not depict the exact result of a recipe.
Your content & public recipes
You retain ownership of the recipes, photos, notes and other content you create or import ("Your Content"). You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, adapt (for example, format, translate or generate a cover image), and display Your Content solely to operate, provide and improve the App. For content you choose to make public, this licence extends to displaying it to other users under your profile name, and allowing them to view and save it within the App. You can make content private again or delete it at any time; the licence ends when the content is deleted, except for copies already saved by other users from your public sharing and cached copies removed in the ordinary course.
You are responsible for Your Content and must have the rights needed to upload and share it. We may remove or restrict content that violates these Terms, and we provide in-App means to report objectionable public content. We may also moderate, but do not pre-screen, public content.
Importing from websites & social media
The import tools fetch publicly available pages you point them at (for example a recipe site or an Instagram reel's public caption and cover image) and convert them into a structured recipe for your personal use. You are responsible for ensuring your use of imported material complies with applicable law and the source platform's terms. Do not make imported third-party material public unless you have the right to do so. HelloBite is not affiliated with or endorsed by Instagram, TikTok, YouTube, Facebook or any recipe website, and availability of imports from any platform may change at any time.
Third-party content & image credits
Some dish photos shown in the App come from free image libraries (Wikimedia Commons and Openverse) under open licences such as Creative Commons; where such a photo is used, the creator and licence are recorded and attribution information is available from us on request. Third-party websites opened inside the App are governed by their own terms and policies.
Acceptable use
You agree not to use the App to:
- upload or share content that is unlawful, infringing, hateful, harassing, sexually explicit, deceptive or otherwise objectionable;
- impersonate any person or misrepresent your affiliation;
- infringe others' intellectual-property or privacy rights;
- transmit malware, spam or unauthorised advertising;
- circumvent import limits, credits, subscriptions or security measures, or resell access to the App or its AI features.
Copyright complaints
We respect intellectual-property rights and expect users to do the same. If you believe content in the App infringes your copyright, email support@nextwaveinfotech.com with (a) identification of the work and the allegedly infringing material, (b) your contact details, (c) a good-faith statement that the use is unauthorised, and (d) a statement, under penalty of perjury, that your notice is accurate and you are the rights holder or authorised to act for them. We will remove or disable access to infringing material and terminate the accounts of repeat infringers.
Our intellectual property
The App, including its design, branding, software and content we supply (other than Your Content and third-party material), is owned by us or our licensors and protected by intellectual-property laws. Except for the licence in Section 3, no rights are granted to you. Feedback you send us may be used without obligation to you.
Suspension & termination
You may stop using the App or delete your account at any time. We may suspend or terminate your access (with notice where practicable) if you materially breach these Terms, if required by law, or if we discontinue the App. Sections that by nature should survive (including 6, 10–13 and 16) survive termination.
Disclaimers & liability
The App is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement, and do not warrant that the App will be uninterrupted, error-free or that AI output will be accurate.
To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential or punitive damages, or loss of profits, data or goodwill, arising from your use of the App; and our total aggregate liability for all claims relating to the App is limited to the greater of the amount you paid us in the 12 months before the claim and INR 2,000 (or the local equivalent). Nothing in these Terms excludes liability that cannot be excluded by law, including under consumer-protection rules of your country of residence; you may have statutory rights these Terms do not affect. You agree to indemnify us against third-party claims arising from Your Content or your breach of these Terms, to the extent permitted by law.
Apple App Store terms
If you obtained the App from the Apple App Store, the following also applies: these Terms are between you and us, not Apple, and Apple is not responsible for the App or its content. Apple has no obligation to provide maintenance or support. In case of failure to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price of the App (if any); to the maximum extent permitted by law, Apple has no other warranty obligation. Apple is not responsible for addressing claims relating to the App, including product-liability claims, legal or regulatory non-compliance, or consumer-protection claims, or third-party claims that the App infringes intellectual-property rights. You represent that you are not located in a country subject to a U.S. Government embargo or designated a "terrorist supporting" country, and are not on any U.S. Government restricted list. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. Your licence is limited to use on Apple- branded products that you own or control, as permitted by the App Store's Usage Rules.
Google Play terms
If you obtained the App from Google Play, your use also complies with the Google Play Terms of Service. Google is not a party to these Terms and has no responsibility for the App. Subscription billing, cancellation and refunds through Google Play follow Google's policies as described in Section 4.
Governing law & general
These Terms are governed by the laws of India, and courts at Surat, Gujarat have exclusive jurisdiction, except where the consumer-protection law of your country of residence grants you mandatory rights or venue. If any provision is held unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them in connection with a merger, acquisition or sale of assets with notice to you.
We may update these Terms as the App evolves; material changes will be announced in the App before taking effect, and continued use after that date constitutes acceptance. Questions: support@nextwaveinfotech.com.